Sagicor Bank - ebanking solution

Important Security Notification

Sagicor will never ask for any personal details through e-mails, pop-up windows and banners. Never reveal through the internet or email or through any other electronic media your personal details such as User IDs, Passcodes, Digipass codes, PINs, card numbers, bank account numbers etc.

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Important Notices

Important Security Notice

Emails from unknown sources are sometimes circulated prompting persons to click a link to verify their personal information. These are fraudulent emails and were not sent by Sagicor Bank as it is not our policy to request personal security information via emails, links, telephone calls, pop-up windows or banners.
Security Tip 1:

Should you ever receive emails or telephone calls requesting that you complete an action or divulge personal security information such as passwords or PINs, you should:
- Not open the email and not click on the link
- Never reveal your personal security information such as passwords or PINs
- Always report suspicious emails requesting personal internet banking security information to your bank
Security Tip 2:

Should you receive an email from an unknown source with a link to another website or an attachment, you should:
- Not open the email and not click on the link
- Always be wary of attachments and links in emails. These are common methods used by malicious persons intending to trick you into completing an action, which will be to your detriment.
- Never log on to your bank’s website through a link in an email.
Security Tip 3:

Does something just not look or “feel” right?
- Always be sceptical when on the internet. Slow down and think about what you are doing before you take any actions.
- Use the phone when in doubt.
Former clients of RBC must enter their user ID using upper-case letters.
If you used the internet banking channels of both former Banks, you should choose a user ID and password from either Bank and call our Contact Centre to have the accounts relating to the retired user ID mapped to the surviving user ID.

For assistance you may contact us through any of our channels:
- Via email at infoja@sagicor.com
- Our telephone Client Care Center at 1-888-SAGICOR (724-4267) or 936-7990
- Via live chat at our website at www.sagicorjamaica.com